TERMS & CONDITIONS

General
When you register, you are required to provide your information that is true, accurate, current, and complete in all aspects. Should any of your information change, you may change it online or notify us through email. The account password should be in unique and keep secure. Any breach of security or unauthorized uses of your account, please notify us immediately.

Orders
All orders are subject to acceptance and availability. The items in your online shopping cart are not reserved and may be purchased by other customers until it is checked out.

Payment

  • Online Banking: Payments can be made through ToyyibPay for orders using Lalamove and Pos for shipping.
  • Cash Payment: Cash payment is available only for self-pickup orders.

Vouchers
Vouchers provide to you are non-transferable. Furthermore, they cannot be used in conjunction with any other voucher code or offers and must be redeemed by the date published, if provided.

Delivery
Kindly take note that we will process your order after the payment deposit is received and the item is ready stock. Your order will be send out to the production department within 48 hours (2 working days) if everything is ready. Estimated delivery times are based on production department. Any inquiries can be directed to our Information and Customer Relation Officer. We are not responsible for any delays caused by the production department and courier service.